How Our Clients Have Benefited from Squarespace Website Support
A well-designed website is just the start of your online journey, but keeping it running smoothly is where the real challenge begins. That’s where Squarespace website support comes in—a service designed to handle everything from minor tweaks to major updates, so you don’t have to.
For many businesses, having an expert to rely on ensures their website remains functional, polished, and optimised for success. Whether it’s fixing a small issue or adapting the site as the business evolves, Squarespace support provides peace of mind.
In this blog, we’ll share real stories from our clients who have transformed their online presence and saved valuable time thanks to our tailored Squarespace support services.
The Benefits of Working with an Expert for Squarespace Support
Running a business often means juggling countless priorities, and keeping your website updated can quickly become a daunting task. From adding new services to troubleshooting unexpected issues, it’s easy for website maintenance to take a back seat. However, a poorly managed site can impact customer experience, search engine rankings, and even sales.
Working with an expert for Squarespace support offers businesses a range of benefits that go beyond the platform’s DIY capabilities:
Efficiency and Time Savings: Instead of spending hours troubleshooting issues or navigating unfamiliar features, businesses can rely on expert support to handle updates, fixes, and best—running their business and serving their clients.
Professional Customisation: While Squarespace offers many design options, an expert ensures the website truly stands out. From tweaking layouts to align with a business’s evolving style to implementing advanced features, professional support creates a polished, custom look that reflects the brand’s identity.
Maximised Platform Potential: Many businesses don’t use Squarespace to its full capabilities. An expert can unlock features like SEO optimisation, custom integrations, and advanced analytics, helping the website perform better and drive results.
Peace of Mind: Technical issues or new updates can disrupt a website’s functionality. With expert support, businesses have a reliable partner to quickly address problems, ensuring a seamless experience for their customers.
By working with a Squarespace expert, businesses can ensure their website remains a valuable, high-performing tool without the hassle of managing it all on their own.
How TwoFold Provides Squarespace Support
At TwoFold, Squarespace support is designed to make managing your website simple, stress-free, and effective. Whether you’re troubleshooting an issue, adding new features, or optimising your site for performance, TwoFold’s support service ensures your website continues to work seamlessly for your business.
Here’s what Squarespace support from TwoFold includes:
Technical Assistance: Fixes for features that aren’t working as they should. From forms not submitting to layout glitches, we handle the behind-the-scenes issues so your website stays functional and professional.
Content Updates: Need to add new services, upload new blog posts, update team profiles, or refresh event details? We ensure your website always reflects the most accurate and up-to-date information.
Feature Enhancements and Integrations: We help integrate additional features smoothly, expanding your site’s functionality without disrupting its design, including:
Adding e-commerce
Allowing appointment bookings (Acuity, Squarespace Scheduling, Calendly)
Creating exclusive members areas
Creating online courses
Collecting donations
Selling services
Setting up email marketing
Plus more
Design Tweaks: Minor updates to fonts, colors, layouts, or images to keep your site aligned with your evolving brand and looking its best.
SEO Improvements: From optimising page titles and meta descriptions to adding alt text for images, we ensure your website is search-engine ready, helping your business stay visible online.
Ongoing Guidance: Squarespace is user-friendly, but navigating updates or advanced settings can still be tricky. We’re here to answer questions and provide tutorials to empower you to manage your website confidently.
TwoFold’s Squarespace support ensures your website grows with your business, remains user-friendly, and consistently delivers a great experience for your clients. Whether you need one-time assistance or ongoing help, we’re here to keep your website running smoothly, so you can focus on what matters most—your business.
Real-Life Client Success Stories
Here are some examples of how we have helped businesses with their website by providing Squarespace support services.
Client 1: Expert Help
We worked with a Psychotherapeutic Counsellor and author to get her website ready for her upcoming book launch, with the support of her Virtual Assistant. Several adjustments were made to the site, including adding a search feature to the footer, transferring the domain from GoDaddy to Squarespace, refining the contact form, and integrating a pop-up form from her ActiveCampaign email software. All of these changes required specialised technical support from a Squarespace expert.
Client 2: SEO Optimisation
We worked with a Clinical Psychologist who wanted to increase enquiries for her services, with a specific focus on her diagnostic assessment offering in the local area. To help her achieve this, we began with an SEO audit to identify areas for improvement on her website. We then carried out thorough keyword research and implemented the recommended changes from the audit, optimising her site to attract more relevant traffic and drive local enquiries.
Client 3: Configuring A Feature That Saved Time
We worked with a pottery tutor to implement Squarespace Scheduling (also known as Acuity), enabling her to take online bookings and payments for private pottery classes, along with automated email notifications that included directions to her studio and class details. Prior to this, the client was manually sending invoices, adding appointments to her calendar, checking payments, and handling communications through social media and email. The new system has completely transformed her business, allowing her to focus on teaching more classes while streamlining her administrative tasks.
Client 4: Design Tweaks for Branding Consistency
We collaborated with a marketer who required design adjustments to her existing Squarespace website. The updates included refining fonts, section colours, and layouts to enhance readability and better align with her brand identity. These tweaks helped ensure the content was more digestible and visually appealing.
Client Feedback: What They’re Saying
“Working with Emily has been a pleasure. I needed multiple changes to my website as part of my book launch, so I needed the updates to go smoothly. I couldn't be happier with the work that Emily did for me. She handled it all perfectly and in good time. I wouldn't hesitate to recommend her for whatever you need done on your site.” - Grace Quantock from
“Highly recommend Emily at TwoFold, really pleased with my updated website. Emily was patient to work through my requests and I'm really impressed with the finished website. I can't wait to share it with others!” - Sophie Angell from Sophie Angell Marketing.
“I was looking for help to create a landing page for my Ebooks and connecting them to Mailerlite. I am so pleased with the result and the service that Emily provided. She certainly goes the extra mile! Highly recommended.” - Valerie Gooding from Valerie Gooding Coaching Style Confidence.
Conclusion
Squarespace support is an essential service for businesses that want to maintain a smooth, professional online presence without the hassle. Whether you need help with technical issues, content updates, adding new features, or optimising for SEO, TwoFold’s expert support ensures your website continues to work for your business, day in and day out.
Don’t let website challenges slow you down. If you’re ready to make the most of your Squarespace website with ongoing support and expert guidance, get in touch with TwoFold today.
Contact us now to discuss how we can help keep your website running seamlessly, so you can focus on growing your business!
